Tobstar Customer Privacy Policy

Tobstar’s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Tobstar anytime you interact with Tobstar Shop, such as when you visit our website, when you purchase products, or when you call our sales or support. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Tobstar, and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about. If you order that you wish to be delivered to you, we need your contact details so we can send your shipment and contact you if there are any problems.

If you do not want Tobstar to keep you up to date with the latest information on products and special offer you may click here to unsubscribe from the mailing list.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better products. For example:

• We may ask for your personal information when you’re discussing a service issue on the phone to purchasing a product.
• When you interact with Tobstar, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information.
• We also collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service.
• We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and products, are of most interest to them.

Your login details

The Tobstar Shop website allows you to create login details. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: You create a personal profile — providing your name, phone number, email address, and your mailing address — and choose a password. The system saves your information and assigns you an username and password. The next time you order from the Tobstar Shop, all you need to do is enter your username and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your login it will be available for all your transactions with Tobstar.

When we disclose your information

Tobstar takes your privacy very seriously. We does not sell or rent your contact information to other marketers.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Cookies

When you register with www.tobstarshop.com.au, a small amount of data, known as a "cookie" is stored on your computer. This file contains unique numbers that allow our online store to identify you. Cookies are used to make your shopping experience with us easier.

More information

More information about Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at http://www.privacy.gov.au.